## Getting Credentials

**How to get the Twilio credentials:**
You need to set up a Twilio account.

> 1. Once you have created a Twilio account, you need to create a new project. The basic important product to select here is `Programmable SMS`.
>
> 2. Once you have created the project, navigate to the Dashboard of `Programmable SMS` and click on `Get Started`. Follow the steps to connect a phone number to the project.
>
> 3. Now you can use the `Account SID`, `Auth Token`, and the phone number you purchased in your `credentials.yml`.

For more information, see the [Twilio REST API](https://www.twilio.com/docs/iam/api).

## Using run script

If you want to connect to the Twilio input channel using the run script, e.g. using:

```
rasa run
```

you need to supply a `credentials.yml` with the following content:

```
twilio:
  account_sid: "ACbc2dxxxxxxxxxxxx19d54bdcd6e41186"
  auth_token: "e231c197493a7122d475b4xxxxxxxxxx"
  twilio_number: "+440123456789"
```

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