These docs are for version 1.x of Rasa Open Source.

- [Docs for the new version 2.0 can be found here.](/content/docs/rasa/index.html)

# User Guide

- [Installation](https://legacy-docs-v1.rasa.com/1.10.21/user-guide/installation/)
- [Tutorial: Rasa Basics](https://legacy-docs-v1.rasa.com/1.10.21/user-guide/rasa-tutorial/)
- [Tutorial: Building Assistants](https://legacy-docs-v1.rasa.com/1.10.21/user-guide/building-assistants/)
- [Command Line Interface](https://legacy-docs-v1.rasa.com/1.10.21/user-guide/command-line-interface/)
- [Architecture](https://legacy-docs-v1.rasa.com/1.10.21/user-guide/architecture/)
- [Messaging and Voice Channels](https://legacy-docs-v1.rasa.com/1.10.21/user-guide/messaging-and-voice-channels/)
- [Testing Your Assistant](https://legacy-docs-v1.rasa.com/1.10.21/user-guide/testing-your-assistant/)
- [Setting up CI/CD](https://legacy-docs-v1.rasa.com/1.10.21/user-guide/setting-up-ci-cd/)
- [Validate Data](https://legacy-docs-v1.rasa.com/1.10.21/user-guide/validate-files/)
- [Configuring the HTTP API](https://legacy-docs-v1.rasa.com/1.10.21/user-guide/configuring-http-api/)
- [Deploying Your Rasa Assistant](https://legacy-docs-v1.rasa.com/1.10.21/user-guide/how-to-deploy/)
- [Cloud Storage](https://legacy-docs-v1.rasa.com/1.10.21/user-guide/cloud-storage/)

# NLU

- [About](https://legacy-docs-v1.rasa.com/1.10.21/nlu/about/)
- [Using NLU Only](https://legacy-docs-v1.rasa.com/1.10.21/nlu/using-nlu-only/)
- [Training Data Format](https://legacy-docs-v1.rasa.com/1.10.21/nlu/training-data-format/)
- [Language Support](https://legacy-docs-v1.rasa.com/1.10.21/nlu/language-support/)
- [Choosing a Pipeline](https://legacy-docs-v1.rasa.com/1.10.21/nlu/choosing-a-pipeline/)
- [Components](https://legacy-docs-v1.rasa.com/1.10.21/nlu/components/)
- [Entity Extraction](https://legacy-docs-v1.rasa.com/1.10.21/nlu/entity-extraction/)

# Core

- [About](https://legacy-docs-v1.rasa.com/1.10.21/core/about/)
- [Stories](https://legacy-docs-v1.rasa.com/1.10.21/core/stories/)
- [Domains](https://legacy-docs-v1.rasa.com/1.10.21/core/domains/)
- [Responses](https://legacy-docs-v1.rasa.com/1.10.21/core/responses/)
- [Actions](https://legacy-docs-v1.rasa.com/1.10.21/core/actions/)
- [Reminders and External Events](https://legacy-docs-v1.rasa.com/1.10.21/core/reminders-and-external-events/)
- [Policies](https://legacy-docs-v1.rasa.com/1.10.21/core/policies/)
- [Slots](https://legacy-docs-v1.rasa.com/1.10.21/core/slots/)
- [Forms](https://legacy-docs-v1.rasa.com/1.10.21/core/forms/)
- [Retrieval Actions](https://legacy-docs-v1.rasa.com/1.10.21/core/retrieval-actions/)
- [Interactive Learning](https://legacy-docs-v1.rasa.com/1.10.21/core/interactive-learning/)
- [Fallback Actions](https://legacy-docs-v1.rasa.com/1.10.21/core/fallback-actions/)
- [Knowledge Base Actions](https://legacy-docs-v1.rasa.com/1.10.21/core/knowledge-bases/)

# Conversation Design

- [Dialogue Elements](https://legacy-docs-v1.rasa.com/1.10.21/dialogue-elements/dialogue-elements/#)
- [Small Talk](https://legacy-docs-v1.rasa.com/1.10.21/dialogue-elements/small-talk/)
- [Completing Tasks](https://legacy-docs-v1.rasa.com/1.10.21/dialogue-elements/completing-tasks/)
- [Guiding Users](https://legacy-docs-v1.rasa.com/1.10.21/dialogue-elements/guiding-users/)

# API Reference

- [Action Server](https://legacy-docs-v1.rasa.com/1.10.21/api/action-server/)
- [HTTP API](https://legacy-docs-v1.rasa.com/1.10.21/api/http-api/)
- [Jupyter Notebooks](https://legacy-docs-v1.rasa.com/1.10.21/api/jupyter-notebooks/)
- [Agent](https://legacy-docs-v1.rasa.com/1.10.21/api/agent/)
- [Custom NLU Components](https://legacy-docs-v1.rasa.com/1.10.21/api/custom-nlu-components/)
- [Rasa SDK](https://legacy-docs-v1.rasa.com/1.10.21/api/rasa-sdk/)
- [Events](https://legacy-docs-v1.rasa.com/1.10.21/api/events/)
- [Tracker](https://legacy-docs-v1.rasa.com/1.10.21/api/tracker/)
- [Tracker Stores](https://legacy-docs-v1.rasa.com/1.10.21/api/tracker-stores/)
- [Event Brokers](https://legacy-docs-v1.rasa.com/1.10.21/api/event-brokers/)
- [Lock Stores](https://legacy-docs-v1.rasa.com/1.10.21/api/lock-stores/)
- [Training Data Importers](https://legacy-docs-v1.rasa.com/1.10.21/api/training-data-importers/)
- [Featurization of Conversations](https://legacy-docs-v1.rasa.com/1.10.21/api/core-featurization/)
- [TensorFlow Configuration](https://legacy-docs-v1.rasa.com/1.10.21/api/tensorflow_usage/)
- [Migration Guide](https://legacy-docs-v1.rasa.com/1.10.21/migration-guide/)
- [Rasa Open Source Change Log](https://legacy-docs-v1.rasa.com/1.10.21/changelog/)

# Migrate from (beta)

- [Dialogflow](https://legacy-docs-v1.rasa.com/1.10.21/migrate-from/google-dialogflow-to-rasa/)
- [Wit.ai](https://legacy-docs-v1.rasa.com/1.10.21/migrate-from/facebook-wit-ai-to-rasa/)
- [LUIS](https://legacy-docs-v1.rasa.com/1.10.21/migrate-from/microsoft-luis-to-rasa/)
- [IBM Watson](https://legacy-docs-v1.rasa.com/1.10.21/migrate-from/ibm-watson-to-rasa/)

# Reference

- [Glossary](https://legacy-docs-v1.rasa.com/1.10.21/glossary/)

## Versions

viewing: 1.10.21

- tags

[1.10.26](https://legacy-docs-v1.rasa.com/1.10.26/dialogue-elements/dialogue-elements/) [1.10.25](https://legacy-docs-v1.rasa.com/1.10.25/dialogue-elements/dialogue-elements/) [1.10.24](https://legacy-docs-v1.rasa.com/1.10.24/dialogue-elements/dialogue-elements/) [1.10.23](https://legacy-docs-v1.rasa.com/1.10.23/dialogue-elements/dialogue-elements/) [1.10.22](https://legacy-docs-v1.rasa.com/1.10.22/dialogue-elements/dialogue-elements/) [1.10.21](https://legacy-docs-v1.rasa.com/1.10.21/dialogue-elements/dialogue-elements/) [1.10.20](https://legacy-docs-v1.rasa.com/1.10.20/dialogue-elements/dialogue-elements/) [1.10.19](https://legacy-docs-v1.rasa.com/1.10.19/dialogue-elements/dialogue-elements/) [1.10.18](https://legacy-docs-v1.rasa.com/1.10.18/dialogue-elements/dialogue-elements/) [1.10.17](https://legacy-docs-v1.rasa.com/1.10.17/dialogue-elements/dialogue-elements/) [1.10.16](https://legacy-docs-v1.rasa.com/1.10.16/dialogue-elements/dialogue-elements/) [1.10.15](https://legacy-docs-v1.rasa.com/1.10.15/dialogue-elements/dialogue-elements/) [1.10.14](https://legacy-docs-v1.rasa.com/1.10.14/dialogue-elements/dialogue-elements/) [1.10.13](https://legacy-docs-v1.rasa.com/1.10.13/dialogue-elements/dialogue-elements/) [1.10.12](https://legacy-docs-v1.rasa.com/1.10.12/dialogue-elements/dialogue-elements/) [1.10.11](https://legacy-docs-v1.rasa.com/1.10.11/dialogue-elements/dialogue-elements/) [1.10.10](https://legacy-docs-v1.rasa.com/1.10.10/dialogue-elements/dialogue-elements/) [1.10.9](https://legacy-docs-v1.rasa.com/1.10.9/dialogue-elements/dialogue-elements/) [1.10.8](https://legacy-docs-v1.rasa.com/1.10.8/dialogue-elements/dialogue-elements/) [1.10.7](https://legacy-docs-v1.rasa.com/1.10.7/dialogue-elements/dialogue-elements/) [1.10.6](https://legacy-docs-v1.rasa.com/1.10.6/dialogue-elements/dialogue-elements/) [1.10.5](https://legacy-docs-v1.rasa.com/1.10.5/dialogue-elements/dialogue-elements/) [1.10.4](https://legacy-docs-v1.rasa.com/1.10.4/dialogue-elements/dialogue-elements/) [1.10.3](https://legacy-docs-v1.rasa.com/1.10.3/dialogue-elements/dialogue-elements/) [1.10.2](https://legacy-docs-v1.rasa.com/1.10.2/dialogue-elements/dialogue-elements/) [1.10.1](https://legacy-docs-v1.rasa.com/1.10.1/dialogue-elements/dialogue-elements/) [1.10.0](https://legacy-docs-v1.rasa.com/1.10.0/dialogue-elements/dialogue-elements/) [1.9.7](https://legacy-docs-v1.rasa.com/1.9.7/dialogue-elements/dialogue-elements/) [1.9.6](https://legacy-docs-v1.rasa.com/1.9.6/dialogue-elements/dialogue-elements/) [1.9.5](https://legacy-docs-v1.rasa.com/1.9.5/dialogue-elements/dialogue-elements/) [1.9.4](https://legacy-docs-v1.rasa.com/1.9.4/dialogue-elements/dialogue-elements/) [1.9.3](https://legacy-docs-v1.rasa.com/1.9.3/dialogue-elements/dialogue-elements/) [1.9.2](https://legacy-docs-v1.rasa.com/1.9.2/dialogue-elements/dialogue-elements/) [1.9.1](https://legacy-docs-v1.rasa.com/1.9.1/dialogue-elements/dialogue-elements/) [1.9.0](https://legacy-docs-v1.rasa.com/1.9.0/dialogue-elements/dialogue-elements/) [1.8.3](https://legacy-docs-v1.rasa.com/1.8.3/dialogue-elements/dialogue-elements/) [1.8.2](https://legacy-docs-v1.rasa.com/1.8.2/dialogue-elements/dialogue-elements/) [1.8.1](https://legacy-docs-v1.rasa.com/1.8.1/dialogue-elements/dialogue-elements/) [1.8.0](https://legacy-docs-v1.rasa.com/1.8.0/dialogue-elements/dialogue-elements/) [1.7.4](https://legacy-docs-v1.rasa.com/1.7.4/dialogue-elements/dialogue-elements/) [1.7.3](https://legacy-docs-v1.rasa.com/1.7.3/dialogue-elements/dialogue-elements/) [1.7.2](https://legacy-docs-v1.rasa.com/1.7.2/dialogue-elements/dialogue-elements/) [1.7.1](https://legacy-docs-v1.rasa.com/1.7.1/dialogue-elements/dialogue-elements/) [1.7.0](https://legacy-docs-v1.rasa.com/1.7.0/dialogue-elements/dialogue-elements/) [1.6.2](https://legacy-docs-v1.rasa.com/1.6.2/dialogue-elements/dialogue-elements/) [1.5.3](https://legacy-docs-v1.rasa.com/1.5.3/dialogue-elements/dialogue-elements/) [1.4.6](https://legacy-docs-v1.rasa.com/1.4.6/dialogue-elements/dialogue-elements/) [1.3.10](https://legacy-docs-v1.rasa.com/1.3.10/dialogue-elements/dialogue-elements/) [1.2.9](https://legacy-docs-v1.rasa.com/1.2.9/dialogue-elements/dialogue-elements/)

# Dialogue Elements

Dialogue elements are common conversation patterns. We use three different levels of abstraction to discuss AI assistants. This can be helpful in a product team, so that you have a common language which designers, developers, and product owners can use to discuss issues and new features.

- highest level: user goals
- middle level: dialogue elements
- lowest level: intents, entities, actions, slots, and templates.

## Note

Some chatbot tools use the word `intent` to refer to the user goal. This is confusing because only some messages tell you what a user’s goal is. If a user says “I want to open an account” (`intent: open_account`), that is clearly their goal. But most user messages (“yes”, “what does that mean?”, “I don’t know”) aren’t specific to one goal. In Rasa, every message has an intent, and a user goal describes what a person wants to achieve.

👋 I can help you get started with Rasa and answer your technical questions.