Tracker Stores

These docs are for version 1.x of Rasa Open Source. Docs for the new version 2.0 can be found here.

Tracker Stores

All conversations are stored within a tracker store. Rasa Open Source provides implementations for different store types out of the box. If you want to use another store, you can also build a custom tracker store by extending the TrackerStore class.

Contents

InMemoryTrackerStore (default)

Description InMemoryTrackerStore is the default tracker store. It is used if no other tracker store is configured. It stores the conversation history in memory.

Note
As this store keeps all history in memory, the entire history is lost if you restart the Rasa server.

Configuration To use the InMemoryTrackerStore no configuration is needed.

SQLTrackerStore

Description
SQLTrackerStore can be used to store the conversation history in an SQL database. Storing your trackers this way allows you to query the event database by sender_id, timestamp, action name, intent name and typename.

Configuration To set up Rasa Open Source with SQL the following steps are required:

  1. Add required configuration to your endpoints.yml:
tracker_store:
    type: SQL
    dialect: "postgresql"  # the dialect used to interact with the db
    url: ""  # (optional) host of the sql db, e.g. "localhost"
    db: "rasa"  # path to your db
    username:  # username used for authentication
    password:  # password used for authentication
    query: # optional dictionary to be added as a query string to the connection URL
      driver: my-driver
  1. To start the Rasa server using your SQL backend, add the --endpoints flag, e.g.:
rasa run -m models --endpoints endpoints.yml
  1. If deploying your model in Docker Compose, add the service to your docker-compose.yml:
postgres:
  image: postgres:latest

To route requests to the new service, make sure that the url in your endpoints.yml references the service name:

  tracker_store:
      type: SQL
      dialect: "postgresql"  # the dialect used to interact with the db
      url: "postgres"
      db: "rasa"  # path to your db
      username:  # username used for authentication
      password:  # password used for authentication
      query: # optional dictionary to be added as a query string to the connection URL
        driver: my-driver

RedisTrackerStore

Description
RedisTrackerStore can be used to store the conversation history in Redis. Redis is a fast in-memory key-value store which can optionally also persist data.

Configuration To set up Rasa Open Source with Redis the following steps are required:

  1. Start your Redis instance

  2. Add required configuration to your endpoints.yml:

tracker_store:
    type: redis
    url: <url of the redis instance, e.g. localhost>
    port: <port of your redis instance, usually 6379>
    db: <number of your database within redis, e.g. 0>
    password: <password used for authentication>
    use_ssl: <whether or not the communication is encrypted, default `false`>
  1. To start the Rasa server using your configured Redis instance, add the --endpoints flag, e.g.:
rasa run -m models --endpoints endpoints.yml
  1. If deploying your model in Docker Compose, add the service to your docker-compose.yml:
redis:
  image: redis:latest

To route requests to the new service, make sure that the url in your endpoints.yml references the service name:

MongoTrackerStore

Description
MongoTrackerStore can be used to store the conversation history in Mongo. MongoDB is a free and open-source cross-platform document-oriented NoSQL database.

Configuration

  1. Start your MongoDB instance.

  2. Add required configuration to your endpoints.yml:

tracker_store:
    type: mongod
    url: <url to your mongo instance, e.g. mongodb://localhost:27017>
    db: <name of the db within your mongo instance, e.g. rasa>
    username: <username used for authentication>
    password: <password used for authentication>
    auth_source: <database name associated with the user’s credentials>

You can also add more advanced configurations (like enabling ssl) by appending a parameter to the url field, e.g. mongodb://localhost:27017/?ssl=true

  1. To start the Rasa server using your configured MongoDB instance, add the --endpoints flag, e.g.:
rasa run -m models --endpoints endpoints.yml
  1. If deploying your model in Docker Compose, add the service to your docker-compose.yml:
mongo:
  image: mongo
  environment:
    MONGO_INITDB_ROOT_USERNAME: rasa
    MONGO_INITDB_ROOT_PASSWORD: example
mongo-express:  # this service is a MongoDB UI, and is optional
  image: mongo-express
  ports:
    - 8081:8081
  environment:
    ME_CONFIG_MONGODB_ADMINUSERNAME: rasa
    ME_CONFIG_MONGODB_ADMINPASSWORD: example

To route requests to this database, make sure to set the url in your endpoints.yml as the service name, and specify the user and password:

  tracker_store:
      type: mongod
      url: mongodb://mongo:27017
      db: <name of the db within your mongo instance, e.g. rasa>
      username: <username used for authentication>
      password: <password used for authentication>
      auth_source: <database name associated with the user’s credentials>

DynamoTrackerStore

Description
DynamoTrackerStore can be used to store the conversation history in DynamoDB. DynamoDB is a hosted NoSQL database offered by Amazon Web Services (AWS).

Configuration

  1. Start your DynamoDB instance.

  2. Add required configuration to your endpoints.yml:

tracker_store:
    type: dynamo
    tablename: <name of the table to create, e.g. rasa>
    region: <name of the region associated with the client>
  1. To start the Rasa server using your configured DynamoDB instance, add the --endpoints flag, e.g.:
rasa run -m models --endpoints endpoints.yml

Custom Tracker Store

Description
If you require a tracker store which is not available out of the box, you can implement your own. This is done by extending the base class TrackerStore.

classrasa.core.tracker_store.``TrackerStore( domain, event_broker=None, retrieve_events_from_previous_conversation_sessions=False)

Class to hold all of the TrackerStore classes

Steps

  1. Extend the TrackerStore base class. Note that your constructor has to provide a parameter url.

  2. In your endpoints.yml put in the module path to your custom tracker store and the parameters you require:

tracker_store:
  type: path.to.your.module.Class
  url: localhost
  a_parameter: a value
  another_parameter: another value
  1. If you are deploying in Docker Compose, you have two options to add this store to Rasa Open Source:

Make sure to add the corresponding service as well. For example, mounting it as a volume would look like so:

docker-compose.yml:

rasa:
  <existing rasa service configuration>
  volumes:
    - <existing volume mappings, if there are any>
    - ./path/to/your/module.py:/app/path/to/your/module.py
custom-tracker-store:
  image: custom-image:tag

endpoints.yml:

tracker_store:
  type: path.to.your.module.Class
  url: custom-tracker-store
  a_parameter: a value
  another_parameter: another value