Rasa Webinar

How Deutsche Telekom IT went from 0 to 100 Flows with Rasa CALM

Hear from Rasa and Deutsche Telekom IT

In this webinar, our experts will share their experience developing and deploying an enterprise-scale chatbot that revolutionized business processes and customer service operations. Hear how Deutsche Telekom's team achieved remarkable results by leveraging Rasa's comprehensive framework through implementing sophisticated early response procedures for incident management, integrating subject matter experts into the development process, and balancing cost control with performance optimization.

Key Topics:

• Discover how Deutsche Telekom IT achieved exceptional results by combining business process automation with advanced RAG-based document search capabilities.
• Learn about a unique approach to handling sudden incidents and early response procedures.
• Explore how Deutsche Telekom IT measures success through chatbot resolution rates, response times, and ticket creation optimization.

Hear from the Experts:

Lauren Goerz

Sr. Technical Marketing Engineer
Rasa

Relja Veinovic

Customer Success Engineer
Rasa

Martin Lukan

Sr. Data Scientist
Deutsche Telekom IT & Telecommunications

Want to find out how conversational AI can make a difference in your business?