# Enterprise Success with Conversational AI Series

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**About the webinar series**

Creating a chatbot use case is easy, but making it a successful customer-loved tool is complex. Many enterprises experience challenges with large user bases, third-party applications, security and privacy mandates, and polyglot environments.

Whether you employ an AI assistant in production today or are looking to build one your customers will adore, **this webinar series will help you successfully navigate the challenges of deciding when, where, and how your assistant will have the best impact on your customers**.

In this three-part series, we highlight success stories of Rasa Enterprise customers and their processes of building robust, customer-facing conversational AI assistants and chat with top industry experts on the best ways to measure success.

**Together we’ll dive into the best practices for:**

- Building a multi-disciplinary infrastructure team
- Omnichannel customer engagement
- Integrating Conversation-Driven Development (CDD) into your AI assistant
- Scaling across the full breadth and depth of the business
- Measuring success and improving multi-channel, multi-language AI assistants

## Speakers

##### Miles Lynam-Smith

Senior Manager, Technology and Innovation

Deutsche Telekom

##### Wayne Foley

Senior Software Development Manager

Providence Digital Innovation Group

##### Cobus Greyling

Conversational AI Industry Expert | Former product owner of the Vodacom Tobi Voicebot | Rasa Hero

##### Lauren Goerz

Product Evangelist

Rasa