Enterprise Success with Conversational AI Series

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About the webinar series

Creating a chatbot use case is easy, but making it a successful customer-loved tool is complex. Many enterprises experience challenges with large user bases, third-party applications, security and privacy mandates, and polyglot environments.

Whether you employ an AI assistant in production today or are looking to build one your customers will adore, this webinar series will help you successfully navigate the challenges of deciding when, where, and how your assistant will have the best impact on your customers.

In this three-part series, we highlight success stories of Rasa Enterprise customers and their processes of building robust, customer-facing conversational AI assistants and chat with top industry experts on the best ways to measure success.

Together we’ll dive into the best practices for:

• Building a multi-disciplinary infrastructure team
• Omnichannel customer engagement
• Integrating Conversation-Driven Development (CDD) into your AI assistant
• Scaling across the full breadth and depth of the business
• Measuring success and improving multi-channel, multi-language AI assistants

Speakers

Miles Lynam-Smith

Senior Manager, Technology and Innovation

Deutsche Telekom

Wayne Foley

Senior Software Development Manager

Providence Digital Innovation Group

Cobus Greyling

Conversational AI Industry Expert | Former product owner of the Vodacom Tobi Voicebot | Rasa Hero

Lauren Goerz

Product Evangelist

Rasa