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Rasa server 500 concurrent users

@darich10, thanks for the helpful post. We have productionised our chatbot on a single vm, it had no issues for less than 200 users. But now since the number of users have spiked to 500+, there is a lot of delay in the bot’s respons (>1min), and usually this delay is backed up by the below error

rasa.core.lock_store.LockError: Could not acquire lock for conversation_id

Hi, I am also getting the exactly same error as yours, please can you confirm what worked in your case.