# User Input Storage in Rasa

## Asking for Help

Hi. How can we get the user input from the tracker and directly store it into excel or md file according to the intent? I visited some posts, they say need to add custom action using event verbosity, can someone explain more about how to implement this or share about the successful example. Thank you.

## Writing to action.py

I was thinking to write code in action.py which can directly write that user input into some ##intent:unknown . I dont know whether there is any better approach. Please do suggest.

## Request for Examples

Can you please elaborate or share a repository if you were successful in the extraction?

## Question about Model Training

Hi, I’m very new in Rasa. I’m not getting that how can we give custom names to the models, trained and saved as zip|tar folder inside the models directory? And, is there any other way to train multiple models withing the same project using MySQL and without using Redis?