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post by Aashay1 on Jan 14, 2020

Hi , I want my chat bot to ask for user Id , then extract the user name from MS SQL .The data is stored in MS SQL , then my bot should greet with user name eg : Hi john , how can i help you today .

I am very new to this thank you

post by priya359 on Jan 14, 2020

hello @Aashay1

you can parse the user id as ‘entity’ from user response and save this in a slot(bot’s memory) and reply with custom action where you can query your DB for required data to respond

I hope this helps or tell me where exactly you need help

post by Aashay1 on Jan 14, 2020

Hey Priya ,

Thankz for quick reply , I’ll surely work on it !!

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