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Use keywords present on utterances to trigger intent

post by eandread on Dec 2, 2022

eandread

Dec 2022

I’m kida new in this so please bare with me

I have two kind of intents, let’s say:

intent_general

• i need to pay for my insurance intent_car
• i need to pay my for car insurance

I need to somehow only trigger intent_car if the keyword (‘car’) is present in the utterance (present or not in training data) is this possible? I tried to do that with lookup table but it’s not working

I need to verify for example: utterance1: how can i pay? → intent_general to be triggered utterance2: please let me know how the payment of car insurance works → intent_car to be triggered

I am using Rasa Enterprise v3.2.10 and spacy v 3.2.4 specifically for greek language (el_core_news_lg model)

thanks in advance