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The ‘utter_welcome_msg’ action is not triggered when the flow starts

post by drawal1 on Sep 20, 2024

Below is my flow definition. This flow is triggered but the bot does not utter the welcome message. Instead it tells the user about the slots it needs filled in the subsequent child flows.

I have defined the ‘utter_welcome_msg’ in the responses section of domain.yml properly. What am I missing?

defect_remediation:
    description: This flow helps users remediate identity defects
    steps:
      - action: utter_welcome_msg
      - call: finalize_scope
      - call: finalize_plan
      - call: execute_plan

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