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Slack button does not work

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post by Asmacats on Aug 28, 2019

Hi,

I use the latest version of rasa and rasa core. Unfortunately, the slack button does not work for me (does not return bot response)! Any help please!!!

post by akelad on Aug 30, 2019

Which version of Rasa is this? And how have you defined the button for slack?

post by Asmacats on Sep 3, 2019

Thanks a lot @akelad. It works fine for me! I forget to add the url link in the slack interactive components.

post by ajaynagda on Jan 6, 2020

Hello,

I have deploy application on slack and button appears. But when I click on button nothing happened.

I am using git clone https://github.com/RasaHQ/rasa.git rasa on my local machine.

I am using ngrok for slack integration.

this is my domain file.

templates:
   utter_greet:
     - text: “Welcome to pricing bot.Which product’s price you are looking”
       buttons:
         - title: “Iphone”
           payload: /blue
         - title: “Samsung”
           payload: /red

Could you please suggest?

post by ajaynagda on Jan 6, 2020

Hello Asma,

Could you please suggest how your button got worked. In my case button got appear on the slack but when i click on it then nothing happened.

Here is my domain.yml

 templates:
   utter_greet:
     - text: “Welcome to pricing bot.Which product’s price you are looking”
       buttons:
         - title: “Iphone”
           payload: /blue
         - title: “Samsung”
           payload: /red

I am using rasa git clone https://github.com/RasaHQ/rasa.git this version

post by ajaynagda on Jan 6, 2020

and I am using Rasa 1.6.0a1 version

post by Asmacats on Jan 8, 2020

Hello @ajaynagda,

If all work good. You have to activate the interactive components in the slack features and to set the request URL.