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rasa.core.lock_store.LockError: Could not acquire lock for conversation_id
post by SriSatyaLokesh on Jun 16, 2020
2020-06-16T11:10:57.397296888Z rasa.core.lock_store.LockError: Could not acquire lock for conversation_id 'arjunnewfd-180-4'.
2020-06-16T11:10:57.397869808Z 2020-06-16 11:10:57 ERROR rasa.core.channels.channel - An exception occured while handling user message 'hi'.
2020-06-16T11:10:57.397909109Z Traceback (most recent call last):
2020-06-16T11:10:57.397921409Z File "/usr/local/lib/python3.6/dist-packages/rasa/core/channels/channel.py", line 487, in receive
2020-06-16T11:10:57.397930610Z metadata=metadata,
2020-06-16T11:10:57.397939510Z File "/usr/local/lib/python3.6/dist-packages/rasa/core/channels/channel.py", line 83, in handler
2020-06-16T11:10:57.397948510Z await app.agent.handle_message(*args, **kwargs)
2020-06-16T11:10:57.397957411Z File "/usr/local/lib/python3.6/dist-packages/rasa/core/agent.py", line 485, in handle_message
2020-06-16T11:10:57.397966411Z async with self.lock_store.lock(message.sender_id):
2020-06-16T11:10:57.397975011Z File "/usr/local/lib/python3.6/dist-packages/async_generator/_util.py", line 34, in __aenter__
2020-06-16T11:10:57.397983712Z return await self._agen.asend(None)
2020-06-16T11:10:57.397992012Z File "/usr/local/lib/python3.6/dist-packages/rasa/core/lock_store.py", line 93, in lock
2020-06-16T11:10:57.398000612Z conversation_id, ticket, wait_time_in_seconds
2020-06-16T11:10:57.398009012Z File "/usr/local/lib/python3.6/dist-packages/rasa/core/lock_store.py", line 125, in _acquire_lock
2020-06-16T11:10:57.398017713Z f"Could not acquire lock for conversation_id '{conversation_id}'."
2020-06-16T11:10:57.398026213Z rasa.core.lock_store.LockError: Could not acquire lock for conversation_id 'arjunnewfd-180-4'.
2020-06-16T11:10:57.398751838Z 2020-06-16 11:10:57 ERROR rasa.core.channels.channel - An exception occured while handling user message 'hi'.
post by triinity2221 on Feb 8, 2021
Hi, I am also getting the exactly same error as yours, please can you confirm what worked in your case.
post by Utt on Aug 20, 2021
Hey, any update on this? I am desperate to find the solution for this error.
post by ashok5451chicha on Mar 17, 2022
getting the same error any fix on this