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Integration rasa chatbot in facebook messenger

post by safaSouidi on Mar 12, 2020

Hi, im new in rasa, i create a chatbot and i test it locally it’s work and display a menu of options, i use button and payload it’s work correctly but when i integrate it with facebook messenger it doesn’t display the menu options just response to a question without options. How can I make it display options also? And it’s response to one user I don’t know why? Please respond if you have any idea.

post by _sanjay_r on Sep 3, 2020

Hi @safaSouidi,

FB messenger API has a lot of restrictions. It will only allow 3 buttons per message (10 Quick replies per message). Do give this a read, explains everything neatly.

I’m guessing you have more than 3 buttons. Even I have the same problem. I split up the messages to blocks containing 3 buttons each.

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