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I can’t connect tracker store to mongo’s cloud

post by brunohjs on Nov 16, 2020

Hi everyone!

I need help!

I’m trying to connect the tracker store to a cluster in mongo cloud. Here is my configuration of the connection to my cluster (obviously my login data will not be displayed).

this is the error:

post by stephens on Nov 17, 2020

It’s telling you that you have a DNS issue. Have you confirmed that you can resolve rasa-analytics.2skt3.mongodb.net from the system or container that is running Rasa?

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