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How to perform an action other than backtracking when predicting a nlu_fallback
post by Dipanda on May 24, 2021
Hello to you. I am developing a chatbot with the rasa 2.5 version and I would like to know how to perform an action other than rollback after predicting a nlu_fallback. I will want my bot to ask the user twice to rephrase their sentence and if it still can’t figure out what the user is saying, have my bot take a custom action
Here is an example scenario:
user: I want to go to the cinema
Bot: I don’t understand what you are saying
user: I need to go to the cinema
Bot: I don’t understand what you are saying
user: I want to see a movie at the cinema
Bot: Sorry but I can’t understand you. Please try again later
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