How to ask a great question - Welcome to the Rasa Community Forum! / Forum FAQ - Rasa Community Forum

How to ask a great question

Hey everyone,

We really want to get to your question, and we would love to help you out. So to speed up the process, here are 5 tips to better questions:

1. Write a good title.

Tip: Sometimes writing the title after the post helps to put the problem into perspective.

2. Include as much detail as possible.

• Please explain:
  • How you encountered this problem
  • What you’ve already tried to solve it; any obstacles that prevented you from solving it yourself
  • Minimal steps to reproduce the issue or other context (e.g. deployment method)
• Include:
  • Operating System (OS)
  • Rasa Pro CALM or Rasa Open Source
  • Version numbers: Rasa, Rasa SDK, Python
  • A full traceback if you’ve encountered an error
  • Any relevant files (domain or config, for example) to your issue

3. Provide enough data to reproduce the problem

4. Have patience

• As mentioned in the Code of Conduct:
  • Please be patient! We do our best to answer questions as quickly as possible.
  • Do not tag more than one person per post.
  • If our engineers don’t respond right away, it’s probably because they are working on something for you!