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Bot not switching to another story

post by kulveersingh on Nov 5, 2020

Below are my stories.md file, currently I am traversing through story two. I am ant intent bot_type, so now I just hit the Greeting at this stage, instead of giving me the reply of greeting it takes me to fallback action. when I debug it in the console I found the NLP gives great confidence for greeting but core action confidence is met with fallback core confidence.

## story One
* Greeting
    - greeting_action

## story two
* Getting_Started
    - getting_started_action
* Designation
    - designation_action
* bot_type
    - bot_type_action
* connect_with_live_agent
    - live_agent_action

## story three
* Getting_Started
    - getting_started_action
* Designation
    - designation_action
* are_you_bot
    - are_you_bot_action
* affirm
    - affirm_action

## story four
* Getting_Started
    - getting_started_action
* Designation
    - designation_action
* are_you_bot
    - are_you_bot_action
* deny
    - deny_action
* connect_with_live_agent
    - live_agent_action

## story five
* Designation
    - designation_action
* are_you_bot
    - are_you_bot_action
* deny
    - deny_action
* connect_with_live_agent
    - live_agent_action

## story six
* Designation
    - designation_action
* are_you_bot
    - are_you_bot_action
* affirm
    - affirm_action

## story seven
* Designation
    - designation_action
* bot_type
    - bot_type_action
* connect_with_live_agent
    - live_agent_action

## fallback story
* Out_Of_Scope
    - Fallback_action

I want the bot to switch to story One instead of fallback action. Can you guys help me?

post by honeydhi on Nov 5, 2020

Hi Community can you guys help on this?

In this case if i am traversing in one story and suddenly i hit the intent of another story it trigger to fallback.

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