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Asyncio.Timeout error - Task exception was never retrieved

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post by ravikrcs on Dec 11, 2019

How to Resolve this issue?

working on latest version of rasa.

Action server:

post by btotharye on Dec 11, 2019

Can you provide a little more context where this is happening and your versions you are running and such.

Thanks

post by ravikrcs on Dec 12, 2019

Thanks @btotharye , i am working on human-handoff feature. i have an action.py file and one api.py file that connects to human. while chatting on rasa shell and testing via postman i got that error on rasa shell.

version: Rasa 1.5.1

action file:

action824×451 17.2 KB](https://europe1.discourse-cdn.com/flex013/uploads/rasa/original/2X/1/12eb7df2a85d4ef7ad59cea8381305da2d24b77e.png)

api file:

api827×610 27.7 KB](https://europe1.discourse-cdn.com/flex013/uploads/rasa/original/2X/d/d23febf18bb0e518700d03c4b8c7062f1e73a506.png)

please check this issue @Tobias_Wochinger @erohmensing @Tanja

post by Tanja on Dec 12, 2019

It seems to be related to the following GitHub Issue: Timeout error on rasa shell · Issue #4606 · RasaHQ/rasa · GitHub We are aware of it and trying to solve it as soon as possible.

post by ravikrcs on Dec 12, 2019

ok, Thanks

post by ravikrcs on Jan 14, 2020

I am testing api.py file through Postman. But It doesn’t return any response on rasa shell or front-end.