Cisco Webex Teams | Rasa Documentation

Build your first agent in just a few minutes with Rasa Copilot.

Getting Credentials

How to get the Cisco Webex Teams credentials:

You need to set up a bot. Check out the Cisco Webex for Developers documentation for information about how to create your bot.

After you have created the bot through Cisco Webex Teams, you need to create a room in Cisco Webex Teams. Then add the bot in the room the same way you would add a person in the room.

You need to note down the room ID for the room you created. This room ID will be used in room variable in the credentials.yml file.

Please follow this link below to find the room ID https://developer.webex.com/endpoint-rooms-get.html

In the OAuth & Permissions section, add the URL of the Rasa endpoint that Webex should forward the messages to. The endpoint for receiving Cisco Webex Teams messages is http://<host>:<port>/webhooks/webexteams/webhook, replacing the host and port with the appropriate values from your running Rasa server.

Running on Cisco Webex Teams

Add the Webex Teams credentials to your credentials.yml:

webexteams:
  access_token: "YOUR-BOT-ACCESS-TOKEN"
  room: "YOUR-CISCOWEBEXTEAMS-ROOM-ID"

Restart your Rasa server to make the new channel endpoint available for Cisco Webex Teams to send messages to.

note

If you do not set the room keyword argument, messages will be delivered back to the user who sent them.

• Getting Credentials
• Running on Cisco Webex Teams