Rasa Chat AI | Control, Memory & Real Transaction Support
AI agents work better together
AI agents work
better together
With Rasa’s agentic orchestration, MCP and A2A make it possible to scale integrations seamlessly. No matter how many systems, tools, or channels run in the background, every experience feels unified, consistent, and effortless for your customers.
Automate with confidence. Connect with trust.
Master real conversation
patterns with memory and
flow control
Messy inputs, missing info, topic shifts—Rasa helps your agents handle the complexity of real conversations without custom code or fragile logic.
Track context across turns to keep conversations coherent—even when users backtrack, shift topics, or change their minds
Prompt for missing info, clarify ambiguous input, and confirm next steps with out-of-the-box patterns you can fully customize
Prevent hallucinations by separating language from logic—LLMs interpret, but Flows stay in control
Make every response feel natural and human
Make every response feel
natural and human
Rasa uses LLMs to rephrase and respond in a way that feels human, adaptive, and on-brand—while Flows keep every action grounded in your logic.
Adjust phrasing based on how users speak—without changing what your agent is allowed to say
Rephrase responses naturally while preserving structure, compliance, and tone
Let LLMs handle the language layer, while deterministic flows drive behavior
Automate with confidence. Connect with trust.
Complete real
transactions—not just
conversations
Rasa agents go beyond chit-chat and FAQs. They guide users through structured, multi-step processes to complete bookings, updates, and real business outcomes.
Trigger Flows that gather inputs, validate steps, and adapt to edge cases
Guide users through transactional workflows like booking, payments, and order changes
Execute every step with logic you can version, test, and scale up to handle high volume
The building blocks for real-world-ready AI agents
features
The building blocks for
real-world-ready AI agents
[Voice
Turn your agent into a real-time voice experience with enterprise-grade performance.
[Agentic AI
Blend autonomy with guardrails to create AI agents that adapt while staying under control.
[Multilingual AI
Expand globally with agents that switch languages, track context, and maintain brand consistency.
[NLU
Deliver accurate understanding with full control over intents, entities, and multilingual pipelines.
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See what our customers are saying
customers
See what our
customers are saying
Enterprise teams use Rasa to build and deploy high-trust AI agents that perform in production.
Our goal was to align cutting-edge AI technology with customer needs to provide seamless and innovative experiences. Partnering with Rasa allowed us to rethink how conversational AI could transform support.
Daniel Schupmann
Head of CAI/ GenAI @B2C and Digital Care Platforms/ Experience
We needed a solution that could scale with our ambitions. Rasa solves some hard problems related to conversational AI that enable us to move faster.
James Bradley
Senior Director of Data Science & Machine Learning
We've built a scalable, compliant platform with Rasa that supports real patient needs and drives measurable outcomes. CALM gives us a framework to keep that momentum going, with the flexibility to grow responsibly as expectations around AI continue to evolve.
Wayne Foley
Director Software Engineering, Digital Innovation Group, at Providence
With Rasa, we launched quickly and gave citizens a simpler way to access government services. The system allows us to expand at our own pace while controlling how services are delivered. Studio and CALM allow us to build new use cases while maintaining stability as the platform grows.
Bogdan Stešević
Head of the Group for Quality of Services and Development of AI at eUprava
We’re not experimenting with voice. We’re deploying it. That’s the difference.
Loic Mayet
Information Systems Director, Groupe IMA
Switching to Rasa accelerated development. We now process thousands of conversations each month with 96% accuracy, which resulted in better user engagement and more searches per conversation.
Edmundas Balčikonis
CEO, Eddy Travels
We developed a real partnership with Rasa based on developing skills rapidly, correcting bugs quickly, and sharing a wish list with the dev team.
Richard Popa
Project Leader and Solutions Manager, Orange
Albert Heijn adopted Rasa and began migrating to CALM through a coexistence strategy — starting with a single flow and gradually expanding coverage, achieving a 22% improvement in prevented contact rate and a 37% increase in quality score.
Albert Heijn
Largest supermarket chain in the Netherlands
Grace acts as a multi-purpose patient-facing assistant — booking appointments, routing based on symptoms, and helping users navigate their care journey entirely through our app.
Providence Health
Digital Innovation Team
With Rasa, we consolidated five bots into a single assistant experience. Fallback rates dropped from 18% to 3.5%, and we’re now expanding to voice.
nib Group
Digital Team Lead
N26 transitioned from concept to production in just four weeks, deploying the AI assistant within their secure cloud environment to maintain full data control.
N26
Rasa’s platform enabled us to customize and scale our AI assistant’s capabilities, ensuring it evolved with changing member needs and organizational goals.
nib Group
With Rasa, we at ERGO are completely rethinking how we build customer support experiences. It’s about developing faster and cheaper, and at scale. Rasa helps us to realize these goals.
Gregor Wiest
Head of Innovation, ERGO Group AG
Since the chatbot based on Rasa CALM can process around 50% of service desk inquiries independently, we reduced the need for human agents by approximately 30%. Thanks to the excellent backend integration capabilities of the Rasa solution, we quickly implemented the chatbot’s self-service features.
Roland Csibi
Service Hub Owner – User Support Service Hub
AI that adapts to your business, not the other way around
Build your next AI
agent with Rasa
Power every conversation with enterprise-grade tools that keep your teams in control.